Patching 5 hours

[matt1970]

hello, I am having a problem it would seem with my patching. I have been dowloading now for over 5 hours. Every ten mins or so the patcher keeps timing out. I got direct addresses from the forum and opened a port in my router. and it is still downloading and stopping. Also I am downloading the same file sized over and over. When I installed the game, the game folder in Ryzom was just over 3gigs in size now it is 4.5gigs in size. It would seem I am downloading something but not what I need to be downloading. Can someone please let me know what I need to do.

[amitlu]

Originally Posted by matt1970

hello, I am having a problem it would seem with my patching. I have been dowloading now for over 5 hours. Every ten mins or so the patcher keeps timing out. I got direct addresses from the forum and opened a port in my router. and it is still downloading and stopping. Also I am downloading the same file sized over and over. When I installed the game, the game folder in Ryzom was just over 3gigs in size now it is 4.5gigs in size. It would seem I am downloading something but not what I need to be downloading. Can someone please let me know what I need to do.

Do you have a firewall or anti-virus program running? If so, could you disable those programs?

Additionally, if you're behind a Linksys router, please follow the steps posted in this thread: http://ryzom.com/forum/showthread.php?t=631

[matt1970]

I have both of them off and I am still timing out on the download. I also am still downloading the same size files over and over. Everytime i hit retry it starts the process over and begins the same download again same two files over and over. Is there anyone here can tell me what I need to do.

Things I have done.

1. turned off Firewals and anti-virus.
2. Changed settings in my router to accept or allow 1000-3000 TCP and 47851 UDP adresses.
3, Asked in 3 different forums for the same problems. Emailed a direct letter to tech support.
4. Rebooted my computer 5 times.
5. I have unistalled the game and reinstalled it using my 2nd CDrom drive

Things I have not done.
Uninstall it and take the game back to the store I got it. *GameStop*

[amitlu]

You might try setting your IP to the DMZ within your router options, at least during the patching process. That's pretty much the only other thing I can think of.

[jaguarzs]

Originally Posted by amitlu

You might try setting your IP to the DMZ within your router options, at least during the patching process. That's pretty much the only other thing I can think of.

This is the same exact problem listed in "Can't finish downloading using Patcher " article i posted. I have sent an email to support and am awaiting an awnser.

Thanks.
jaguarzs

[matt1970]

Well I have set my IP address to the DMZ, and it is still timing out after 10 mins or so. I know of nothing else to do and the letter I got back from tech support email only gave me the one option of doing that.

So with that I will check this line once more in the morning, after that I bid you all a fond farewell it was...well was something. Perhaps after a few months or so when all the bugs have been hashed out I will go buy them game again. But I am just about tired of messing with a game for 15 hours just to get it to patch. Thank you all for the advice and helping me try to get things going. I am sure I will run into some of you in WoW.

[hastings]

Originally Posted by matt1970

...timing out after 10 mins or so...

Are you using dialup (AOL, local ISP, other?) or broadband (cable, dsl, LAN at office, T1, etc.)?

I'm using RoadRunner Midsouth -- www.midsouth.rr.com -- in Memphis, TN, and haven't had any problems so far.

[korin77]

Matt the problem is not ryzom. You have a trojan in your computer. I had the same problem once on another game and it turned out to be that virus. It prevents you from doing certain things. Get a different virus checker than norton.