Locked account question

[sieges]

Hi everyone,

I happen to have this account (free) and another account that was a paid account. This account seems to let me into the forums with any trouble, however my other account lets me log in and then says it is disabled. I believe that last November (2007) my paid account was locked due to non-payment, maybe since we couldn't pay the fee? My credit card had expired and I could not update it.

I have used the "Contact Us" link at the bottom of the page to ask how I can get my Paid account back in good standing, but I fear that the message may have gone into the abyss.

I am happy to pay any back fees that may be required to re-enable my account.

Is there any information yet regarding who we can contact for help? I realize that there probably is not, but I thought it wouldn't hurt to ask.

Thank you for your time.

[durenity]

if your account was active when they closed billing back in.. Umm.. when ever that was, then the account is still active for the forums. if not you cant use it..

contact us will probally get you nowhere right now Lmao..

just come jioin us in klients until they reopen everything.

(i hope this makes since Im really tired)

[ Edit by Boroshi - klients has now been replaced by http://forums.ryzom.com/forum/showthread.php?t=2920]CeB, you should use it instead ]

[sieges]

Thanks durenity. I hope that I will eventually be able to use my old account.