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Old May 5th, 2009, 11:00 AM   #1
malsehn
 
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Delete an account

Yes, i know, there is another forum for such questions. but i dont know if anybody reads this there

I want to fully delete my account.

What do i have to do ?


Thx
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Old May 5th, 2009, 11:43 AM   #2
dlice
 
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Re: Delete an account

Doesn't work with the tools we have access to.
Actually don't think i ever saw that option much ever on any site.

Contact account support would be my guess.
See http://forums.ryzom.com/showthread.php?t=29356
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Old May 5th, 2009, 01:59 PM   #3
acridiel
 
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Re: Delete an account

Interestingly enough, this does not seem possible in many other games too.

Neither in City of Heroes/Villains, nor WoW, nor Chronicles of Spellborn, nor Age of Conan, nor Rappelz, nor any other game I tried/played so far, have I ever found an option to completely delete my account from their records.

In Spellborn I even had to contact the support by ticket to stop my subscription, because they did not even have an option for "freezing" a running subscription at their account management section.
That alone would have made me stop playing it. Besides other issues.

After I contacted one of their GMs who told me what to do and then wrote the ticket with some choice words on what I thought of that practice, I simply received a reply from support with the word "fixed".
And that was it.

Two days later I received another reply that informed me: That my subscription had run out due to "problems with billing". *LOL*

So, while I don´t like that practice of keeping account data infinitely too much too, it seems it´s sadly common practice in the industry.
At least that´s my experience.

But up until now it never did me any harm.
So, just don´t subscribe and you´re all set.
Und, schade das es Dir nicht gefällt.
Auch wenn du nur "mal sehen" wolltest

CU
Acridiel
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Old May 5th, 2009, 02:13 PM   #4
gcaldani
 
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Re: Delete an account

What's the problem? Just edit the fields and remove your real data if you are no more interested in the account.

The only data that should be possible to delete is the billing CC info, if retained, and most mmos allow you to remove CC info.

This is really a pointless question.
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Old May 6th, 2009, 04:12 PM   #5
malsehn
 
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Re: Delete an account

Seriously Deleted
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Old May 6th, 2009, 04:14 PM   #6
malsehn
 
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Re: Delete an account

Hy Gilga,

How do i get my email out of the system??? I have to verify a new one...

You're writing nonsense :thumbdown:
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Old May 6th, 2009, 04:18 PM   #7
malsehn
 
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Re: Delete an account

Hy Acri....

naja, ich bin seit nov 2006 dabei.... das nenn ich ne lange malsehn zeit.

Nur zur info: ich geh nur weil ich keine zeit hab mich hier hochzuarbeiten. Beachtet wird man erst ab lvl 150 (meine erfahrung)...und in den ganzen jahren habe ich es nur auf 110 in heilung geschafft.... Zudem finde ich das die Luft raus ist...

Bonus: ich hab mal recherchiert wem die ryzom.com domain nu gehört (alles mit whois) und hab herausgefunden wo der besitzer überall mit drin steckt. Der Verein bekommt von mir keinen Penny..... Was ich da herausgefunden habe......nenene
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Old May 6th, 2009, 05:37 PM   #8
dlice
 
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Re: Delete an account

Quote:
Originally Posted by malsehn
Bonus: ich hab mal recherchiert wem die ryzom.com domain nu gehört (alles mit whois) und hab herausgefunden wo der besitzer überall mit drin steckt. Der Verein bekommt von mir keinen Penny..... Was ich da herausgefunden habe......nenene

Sehr sehr hilfreiches posting wenn du uns nicht sagst was denn, ich werde jetzt sicher nicht anfangen zu recherchieren. Das die Domain Winch Gate gehört wissen vermutlich die meisten, wer die sind die wenigsten (die sich dafür interessieren).

Die Problematik ist nicht unbekannt, geht mir mit Microsoft oder Google ähnlich
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Old May 7th, 2009, 09:57 AM   #9
Mokoi
 
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Re: Delete an account

Heres a quote from Yumerohs original Billing FAQ post maybe you missed it

* What are the guarantees regarding the security of transactions on payment of the subscription?

As indicated on the payment page, we do not store your billing information and never have any of it in our possession - everything is handled by either BiBit or PayByCash.
During your subscription you have the choice of two major payment sites, Bibit and PayByCash. Both of these are specialists in this area and have put security systems in place to guarantee you the best possible protection.

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Old May 7th, 2009, 10:15 AM   #10
gcaldani
 
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Re: Delete an account

Quote:
Originally Posted by malsehn
Hy Gilga,

How do i get my email out of the system??? I have to verify a new one...

You're writing nonsense :thumbdown:

You are serious? Just create an hotmail (or similar), verify ryzom and forget it. It's not nonsense, just common sense.

EDIT x Mokoi:

that would means there will not be auto-recurring payments allowed?
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