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Old September 22nd, 2004, 11:50 PM   #1
pugmak
 
Join Date: Sep 2004
Posts: 164
Plethora of frustrations

Ryzom will not load. Gets all the way through then "Install interupted"

Account info said "cancelling" at the bottom of my payment secton

Preorder code generates "invalid" message and prevents registration

Attempted to fix the registration issues by unsubcribing and starting over. No Joy, Can not find a way past the "unsubcribed" page.

Can not do any meaningful adjustments via the account profile page.

NO TECH SUPPORT EMAIL LISTED in the official website's support section...That is completely unsat.

Need answers.
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Old September 23rd, 2004, 12:17 AM   #2
pugmak
 
Join Date: Sep 2004
Posts: 164
Re: Plethora of frustrations

Addendum and update:

Can not resubscribe. Can not subscribe under another name. Can not access my account info in any meaningful way to correct any issue at all.


This is completely FUBAR.

Program still will not finish install. Nothing so far is good, functional, working or doable.
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Old September 23rd, 2004, 11:20 PM   #3
korin77
 
Join Date: Sep 2004
Posts: 478
Re: Plethora of frustrations

Sounds like a firewall blocking something out. Or a cookie for the webpage not getting saved. I would check both.
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Old September 25th, 2004, 03:01 AM   #4
deadprrt
 
Join Date: Sep 2004
Posts: 1
Re: Plethora of frustrations

To the "Install interrupted" i've been getting that on some installers every since I installed service pack 2 for windows XP.
Up untill I got Ryzom the only installers that have had this issue have been demo or beta programs so I let it slide.

Uninstalling service pack 2 fixed this issue for me, I'll have to to a fresh install to get sp2 working properly at some point in the future.

If you don't have XP with SP2 then ignore this

(remember uninstalling sp2 is at you own risk, just covering myself case anything goes wrong )
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Old September 25th, 2004, 03:08 AM   #5
vguerin
 
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Join Date: Sep 2004
Location: Harker Heights, Texas
Posts: 1,992
Re: Plethora of frustrations

The fact your in here shows for now your account is good... the installation issues could be any number of things, none of us can see your setup. Either your system is not connecting to patch at the appropriate time or maybe system resources are running out at the same point... impossible to tell.

Ultimate Harvesting Guide
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Old September 25th, 2004, 03:46 PM   #6
chujung
 
Join Date: Sep 2004
Posts: 9
Re: Plethora of frustrations

Quote:
Originally Posted by pugmak
Ryzom will not load. Gets all the way through then "Install interupted"

Account info said "cancelling" at the bottom of my payment secton

Preorder code generates "invalid" message and prevents registration

Attempted to fix the registration issues by unsubcribing and starting over. No Joy, Can not find a way past the "unsubcribed" page.

Can not do any meaningful adjustments via the account profile page.

NO TECH SUPPORT EMAIL LISTED in the official website's support section...That is completely unsat.

Need answers.

Pugmak here is the support email from another thread

mailto:technical-na@ryzom.com.......... hope this helps
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